Don't Let Your Website Updates Become an Afterthought

Captain Jack Communications offers a comprehensive suite of web services designed to empower your business for long-term success. While our web design and development services will launch your website with a bang, it isn’t realistic to think that once your website has been created and placed online, you’ll never need your web development resources again. Our exceptional ongoing technical support ensures your website remains a polished, secure, and optimized asset for years to come.

Your Long-Term Partner

Many businesses mistakenly believe web development becomes unnecessary once their website goes live. This simply isn’t true. Your website requires constant maintenance like mowing the lawn or taking out the trash. CJC goes the extra mile, offering ongoing technical support as long as you partner with us. We're readily available to address your technical concerns, update content, and ensure your website functions flawlessly.The headset and keyboard of a dedicated technical support member of the Captain Jack Communications professional consulting team in Iowa.

Unparalleled Customer Service

We understand the frustration of impersonal, outsourced help desks. That's why CJC boasts a friendly and knowledgeable in-house technical support team. Our local web developers in Iowa are just a phone call or email away, prepared to assist with any website-related inquiry, big or small.

Streamlined Update Process

Many clients have websites where we help manage the content as needed. When information, photos, or other small changes are required, CJC provides an easy way to submit these changes directly into the workload. Assuming there are no questions and the request has been well organized, you can simply send the request to support@globalreach.com or use our New Request Form.

Once the request is received, you’ll be notified and our team of developers will get to work for you. Most updates only take 3-5 business days to complete, so it’s nice to know that if changes are needed after your website initially goes online, our firm is there to make it happen for you!

Empowering Resources

Our website doesn't just look good – it's packed with valuable resources too! Our extensive FAQ library offers a wealth of information on common website maintenance questions, allowing you to find answers quickly and efficiently.

Advanced Website Support

Considering a more complex website update or unsure if your request falls under the automated system? If you’re thinking about a more advanced update to your website or just have questions about this process, our professional consulting team is here to guide you. They'll assess your needs and recommend the most appropriate course of action, whether it's a simple update or a more comprehensive website redesign.

Here Are Some of the Benefits of Ongoing Website Care:

  • Enhanced User Experience: Regular website maintenance ensures a smooth user experience (UX) for your visitors, fostering trust and brand loyalty.
  • Improved Search Engine Optimization (SEO): By keeping your website content fresh and relevant, we can help improve your website's ranking in search engine results pages (SERPs), increasing organic traffic and visibility.
  • Enhanced Website Security: Our team stays vigilant of potential security threats, proactively applying updates and patches to safeguard your website and data.
  • Cost-Effectiveness: CJC's ongoing website support plans offer a cost-effective solution compared to hiring a full-time in-house developer.

Ready to Cultivate a Thriving Online Presence?

Contact Captain Jack Communications today and discover how our ongoing technical support empowers you to focus on your core business while we take care of your website's technical health. We offer a variety of web development services, web design services, and webpage hosting services to fit your unique needs. Let our local Iowa web developers help your business flourish online!